Start with a ponytail extension already listed on YUKI’s website. Identify its product code and any listed variant, then confirm how that exact piece attaches, what sits underneath it and which components come in the package. YUKI does not accept custom orders.
The goal is to record the confirmed details of the selected listed item so you can compare them with a sample, if available, and revisit them before ordering.
Confirm the listed item’s attachment
YUKI’s ponytail extension category lists existing product references. The buying checklist asks customers to confirm whether the selected item uses a wrap, drawstring, claw clip or elastic attachment. Treat those as details to establish for the exact reference, rather than interchangeable names.
For example, NS-PN-027, listed as “Ash Brown Soft-Wave Ponytail,” is a listed product reference. Its attachment, material, measurements and availability still require confirmation. The style name alone does not settle those questions.
Identify the selected listed product and ask how its existing attachment works. Use its product code or page link so the fastening structure and package contents can be checked for that exact item.
Ask for views that answer specific questions
A useful supplier response should connect each description to the same product code. Request an overall view and a close view of the underside or base, then ask the supplier to identify the fastening components and explain the intended fitting sequence for that item.
- Main attachment: What is its confirmed type, and how is it meant to be secured?
- Supporting components: Are there combs, ribbons, pins or other parts? Which are included?
- Base dimensions: What area should be measured, and can the measurement be shown on the exact item?
- Length and weight: What does each stated measurement include, and how was it taken?
These requests help document the item. They do not establish that one attachment is universally more secure, comfortable or suitable than another. Any wearing or performance requirement should be checked with the supplier and assessed through an agreed sample review.
Make the sample answer your unresolved questions
Before requesting a sample, list the points the photos or written description have not resolved. This might be the position of a component, the size of the base or whether an accessory belongs in the pack. Ask whether a sample is available for the selected listed product, which listed variant it represents and what its current terms are.
When reviewing it, compare the sample with the confirmed attachment description and pack contents for that listed product. Record mismatches by product code and ask for clarification; do not accept a mismatched sample as the order reference. If the item does not meet your needs, consider another existing listed product and confirm its availability. Any different shade or length must be a listed option with availability confirmed.
Send one complete product inquiry
Use these fields to keep the inquiry tied to one item:
- The selected listed product code or page link.
- The listed variant, if shown, and a request to confirm its availability.
- Requested quantity and destination country.
- Questions about the item’s attachment, base measurements and included components.
- Whether you would like a sample, subject to confirmation of availability and terms.
The YUKI product-selection checklist also flags fiber, weight and whether a curl pattern is heat-set or restylable as details to confirm. Do not infer heat tolerance or care instructions from the finished look.
Keep confirmation separate from an order commitment
YUKI’s product support can help confirm details of existing listed products with the current supplier. Exact specifications, sample terms and availability remain item-specific. Confirm price, shipping, timing and returns in writing before ordering. A product inquiry does not guarantee stock or suitability.
Use the WhatsApp link on YUKI’s contact page to send the selected listed product code, listed variant if applicable, quantity, destination country and sample interest. Include any attachment or pack-content questions you need resolved before ordering.